This policy explains how Luxury Villas Nosara SRL collects, uses, and protects personal information related to inquiries, reservations, villas, concierge, events, and private experiences in Nosara.
Luxury Villas Nosara SRL, corporate ID 3-102-960385, is responsible for the personal data received through this website, forms, email, WhatsApp, and other contact channels related to our services.
For privacy questions or rights requests, you may contact hola@luxuryvillasnosara.com.
We may collect identification and contact details such as name, email, phone number, country of residence, and communication preferences.
We may also receive trip information, including dates of interest, guest count, villa type, estimated budget, reason for travel, concierge preferences, events, retreats, weddings, private experiences, and special requests.
We do not request sensitive data unless it is necessary to handle a specific guest request, such as dietary restrictions, mobility needs, or service and safety information. In those cases, it is used only to coordinate the requested experience.
We use data to respond to inquiries, review availability, prepare proposals, coordinate reservations, support concierge services, manage experiences, handle homeowner requests, improve client communication, and meet operational, accounting, or legal obligations.
We may also use aggregated or non-identifiable information to understand interest in our villas, experiences, and website pages.
By submitting information through the site, email, WhatsApp, or another channel, you authorize Luxury Villas Nosara SRL to process your data for purposes connected to your request.
Processing is carried out under applicable Costa Rican regulations, including Law No. 8968 on the Protection of the Person regarding the Processing of Personal Data.
We may share strictly necessary information with villa owners, property managers, operations teams, transportation providers, private chefs, experience coordinators, payment processors, professional advisors, or technology platforms that support service delivery.
When an experience, activity, or service is provided by a third party, information is shared only as needed to coordinate that request. We do not sell personal data.
We keep data for the time reasonably necessary to handle the inquiry, manage the commercial relationship, comply with legal obligations, or maintain operational service records.
We apply reasonable administrative and technical measures to protect information against unauthorized access, loss, alteration, or misuse.
The site may use technical cookies, basic measurement, or similar tools for functionality, security, performance, and website analysis.
If additional advertising or analytics tools are added, their use should remain proportional to the business and to improving the user experience.
You may request access, correction, updating, deletion, or objection to the processing of your personal data when applicable.
To exercise these rights, write to hola@luxuryvillasnosara.com with your name, contact method, and specific request.
Luxury Villas Nosara SRL may update this policy to reflect operational, legal, or service changes. The current version will be the one published on this site.
May 23, 2026.